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Frequently asked questions
As a SaaS vendor selling to an enterprise customer, what type of data do you need access to?
What is the potential impact to your enterprise customer if the data and/or functionality you, as the vendor, are supposed to manage, is compromised?
What is your recovery time objective in case of critical failure?
What is your recovery point objective in case of critical failure?
Will your product be a system that your enterprise customer critically depends on?
Are you also using other third-party services to manage or support your customers?
Are you hosted only on one of the major cloud providers or do you have any on-premise systems?
For additional questions,
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